Frequently Asked Questions

Building Homes, Building Confidence
At Avia Homes, we understand that building a home is a big decision, and questions are a natural part of the journey. That’s why we’ve compiled answers to some of the most common questions to help guide you every step of the way. From understanding our process to learning about our inclusions, we’re here to make everything clear and stress-free.

If you have a question that isn’t covered here, our friendly team is just a call or email away.

Why Choose Avia Homes

We stand out for our commitment to transparency, quality and customer satisfaction. With fixed-price contracts, superior inclusions and a customer care guarantee, we’re redefining what it means to build a home. Every detail is designed with you in mind, ensuring a seamless, stress-free experience from start to finish

What services does Avia Homes offer?

We offer a wide range of building services tailored to suit a variety of needs, lifestyles and budgets. We specialise in: First Homes: Helping first-time buyers navigate the building process with clarity and care, making their entry into homeownership as smooth as possible Upsized Homes: Designing larger, more functional spaces to accommodate growing families, ensuring every home is perfectly suited to its occupants’ unique requirements. Custom Dream Homes: Bringing your vision to life with bespoke designs and thoughtful features that reflect your personal style and the way you live. Investment Properties: Crafting high-quality homes designed to maximise value and return on investment for property investors in South East Queensland. At every step of the process, we’re committed to customising each build to match your needs while ensuring a seamless and stress-free experience, from consultation to handover.

What does ‘turnkey’ mean in Avia Homes' packages?

Our ‘turnkey’ packages ensure that your new home is ready to move into from day one. This includes features such as landscaping, letterboxes, blinds, flyscreens, door handles and driveways. Unlike many other builders who leave these essential features out, we include everything you need to settle into your home comfortably, with no unexpected surprises or additional costs.

How does Avia Homes ensure quality during construction?

Quality is at the core of our values. Each build is carefully managed by a team that includes a dedicated Site Supervisor, Area Manager and Construction Manager, ensuring every project benefits from expert oversight at three levels. We treat every home as if it were for our own family. For additional peace of mind, we also encourage you to engage a third-party defect inspector during the process.

How does Avia Homes communicate progress during construction?

To keep you informed and at ease, we’ve developed an online portal that provides real-time updates on the progress of your build. This includes professional photos, a detailed timeline and messages from your Site Supervisor. Additionally, our Client Services Officers are always available to answer any questions or address concerns throughout your building journey.

What is included in Avia Homes' standard inclusions?

We offer two distinct inclusion packages: Volos Range: A thoughtfully designed package that balances quality and value, making it an excellent choice for those seeking affordability without compromising on essential features. Messina Range: Our industry-leading standard inclusions featuring premium luxury finishes and high-end features that set a new benchmark in home design. Both ranges come with exceptional quality as standard, with the option to further personalise your home with a selection of upgrades.

How does Avia Homes handle customisation?

We believe no two families are the same, and your home should reflect your unique needs. Whether it’s making minor tweaks to an existing floorplan or designing a completely custom home, we’re here to ensure every detail aligns with your lifestyle, land and vision.

What areas do Avia Homes service?

We proudly serve South East Queensland, delivering exceptional homes that are built to meet and exceed industry standards. Our plans for expansion mean we’ll soon be bringing our Inspired Living philosophy to even more regions.

How can I start my home-building journey with Avia Homes?

Starting your journey is simple. You can reach out to us directly to share your goals, whether you already have a block of land or are still exploring your options. From there, we’ll work with you to develop a tailored package. With our streamlined process, we can provide you with a fixed-price proposal within 48 hours of your initial consultation.

What makes Avia Homes different from other builders?

That’s easy—our fixed-price contracts, comprehensive turnkey approach and unwavering focus on transparency. Our dedication to customisation ensures every home is as unique as its owner, and our emphasis on quality means you can trust us to deliver on our promises.

What happens if I don’t have a block of land yet?

No problem! We collaborate with trusted developers across South East Queensland, so we can help find you a block of land and even offer house-and-land packages to make the process easier.

How does Avia Homes handle deposits, payments and budgets?

Managing finances is a critical part of building your dream home. We aim to make the process as straightforward as possible, with clear guidelines for deposits, payment schedules and budgeting. Deposits: To secure your build, we require an initial deposit. This ensures that your project is locked in and we can begin preparing plans and approvals. Payment Schedules: Payments are made in stages, as outlined in your building contract. Each stage corresponds to a milestone in the construction process, such as the foundation, frame, lock-up and final stages. This staged approach allows you to manage your finances and track progress easily. Budget Support: Avia Homes operates on a fixed-price model, meaning you’ll know upfront exactly what your home will cost, with no hidden fees or surprises. We also work closely with trusted financial advisors and lenders to help you secure financing tailored to your circumstances. Our transparent approach ensures you can plan confidently, knowing every dollar is accounted for.

How does your fixed-price contract work?

Our fixed-price contracts are designed to eliminate uncertainty and provide peace of mind throughout the building process. Here’s how it works: Upfront Pricing: During the design and consultation phase, we’ll work with you to determine all inclusions, upgrades and customisations for your home. Once these are finalised, we provide a fixed-price contract that outlines all costs upfront. No Hidden Costs: Unlike some builders, we don’t believe in surprising you with unexpected fees or additional charges. What you see in your contract is exactly what you’ll pay, ensuring complete transparency. Flexibility with Certainty: While the contract price is fixed, you still have the freedom to make adjustments during the build. Any changes will be discussed, priced and agreed upon before they’re implemented, keeping you in control. Confidence in Budgeting: A fixed-price contract gives you the confidence to manage your finances without worrying about unexpected expenses. Our goal is to make your building journey as seamless and worry-free as possible. With fixed pricing, you can focus on enjoying the process of creating your dream home.

How does Avia Homes support me after handover?

Our commitment to you doesn’t end when you receive the keys to your new home. We stand behind the quality of our builds and are here to provide support long after you’ve moved in. Warranty Coverage: All our homes are covered by structural warranties in line with Queensland building standards. We also provide warranties on materials and workmanship, ensuring your home is built to last. Defect Resolution: If you notice any issues after moving in, our team will address them promptly as part of our post-handover support. Simply reach out and we’ll guide you through the process. Client Care Team: Our dedicated Client Services team is available to answer questions or provide assistance with anything related to your home. Guidance and Maintenance: We also provide resources and advice on maintaining your home to ensure it stays in peak condition for years to come. With Avia Homes, you can rest easy knowing that we’re here to support you at every stage, even after your build is complete.

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