Avia Homes Australia Pty Ltd (ACN 660 201 598) (Avia Homes, us, we, our) takes your privacy seriously and is committed to responsible privacy practices, including complying with its obligations under the Privacy Act 1988 (Cth) (Privacy Act).

This Collection Statement sets out the facts, circumstances and purposes of the collection of your personal information, and how we use and disclose your personal information. It also explains how you can contact us if you have any questions or concerns about how we handle your information.

Collection of your personal information

The types of personal information we collect

The types of personal information we collect depends on the nature of our relationship with you, and what you choose to share with us. We may collect your:

In limited circumstances, we may also collect your sensitive information (for example, if you disclose details of a medical condition or disability).

How we collect your personal information

We may ask you to provide certain personal information to us directly in a range of circumstances, including when you:

We may also collect personal information about you from other sources, including publicly available sources (such as the Internet) and from third parties (such as mutual contacts, business associates, service providers or your professional advisers). We also collect technical information and undertake general analytics using technology (such as cookies and pixels).

Please see our privacy policy for further details about the personal information we collect (both directly and indirectly).

Why we collect your personal information

We use your personal information for the purposes it was collected, including:

We may be required by some laws to collect some types of personal information from you.

If we cannot collect personal information about you, we may not be able to provide you with our services, or the information or assistance you require.  

Please see our privacy policy for further details about why we collect personal information.

Disclosures of your personal information

We may disclose your personal information to third parties for the purposes described above, and as outlined in our privacy policy. This may include disclosing your personal information to the following types of third parties:

Some of these third-party service providers may be based in or have servers located outside of Australia, including in the USA.

Our privacy policy and how to contact us

For further information about how we handle your personal information and your rights in relation to personal information we hold about you, please see our privacy policy. This includes information about your right to access or correct your personal information, how you can make a complaint and our complaints process.

If you wish to contact us about a privacy matter or are concerned about how we have handled your personal information, you can lodge a written request or complaint with us using the contact details below:  

Privacy Officer

Avia Homes Australia Pty Ltd

1/9 Windmill Street, Southport QLD 4215

Phone: 07 5654 5123
Email: marketing@aviahomes.com.au